Privacy Policy
At Faeland Hotel and Suites, your privacy and security are important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information when you:
- Make a Reservation: Name, email address, phone number, billing information, and special requests.
- Use Our Website: Information about your device, browser, IP address, and browsing behavior (via cookies and other tracking technologies).
- Communicate with Us: Any messages, feedback, or queries you send to us.
2. How We Use Your Information
We use the information we collect to:
- Process your reservations and requests
- Communicate with you about your booking and stay
- Improve our website and services
- Send promotional offers, news, and updates (with your consent)
- Prevent fraudulent activity and enhance security
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. Access to your personal data is restricted to authorized personnel only, and we follow industry best practices to ensure that your information is kept safe.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers or partners who assist us in operating our website, processing payments, or providing services (such as payment processors or email marketing platforms). These partners are obligated to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information if required by law or to protect our rights or safety.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience on our website. Cookies help us remember your preferences, track usage patterns, and deliver personalized content. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications at any time
- Withdraw consent where applicable (e.g., for the use of cookies)
If you wish to exercise any of these rights or have any concerns about how we handle your personal data, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that this Privacy Policy applies only to Faeland Hotel and Suites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please feel free to contact